
// about service
NetOps
NetOps
Transformation
01.
Documentation
We’ll analyze how you document and provide recommendations for ensuring it is always up to date.
02.
Incident Isolation
We’ll look at your top ITSM tickets and provide recommendations to lower MTTR.
03.
Repair
We’ll look at your success rate in fixing the most common problems, how you do it today, and provide a better way.
04.
Incident Escalation
We’ll look at the types of incidents that are being escalate, why, and provide a plan for Network Automation.